What to do if your TV does not work on Digibox?

With the card still out of the machine, plug the Digibox back into the mains. Ignore all the messages, and wait for around a minute. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1. Insert viewing card, wait a few seconds. Check 104 for Channel 4 and 105 for five. If the above method does not work, the LNB may have a fault.

How do you clean the gold connector on a Digibox?

Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products. Check cables and connectors are in good order. Wait for at least 30 seconds. With the card still out of the machine, plug the Digibox back into the mains.

How can I upgrade my digibox to Windows 10?

Whilst holding down the BACKUP key on the Digibox – NOT ON THE REMOTE – turn the mains power on. Keep hold of BACKUP until the screen displays a “UPGRADING SYSTEM SOFTWARE” message – this will be white text on a black screen. On some boxes this can appear as a half screen. Wait 10 to 20 minutes for the software to download and install.

What should I do if my DAB radio is not working?

Check your radio manual for specific instructions on doing a full re-scan. Further information on tuning your DAB radio can be found by visiting the Get Digital site or see our DAB tuning guide. Ensure the telescopic/integrated aerial is fully extended.

What to do if your Digibox remote stops working?

Turn the TV back on, the remote stops working the digibox. TV off, the remote works the digibox etc. Reboot the digibox and usually the remote works again until next time.

Why does the red light come on on the Digibox remote?

No matter what though, the red LED on the remote control always flashes. The buttons on the front of the digibox always work when the remote control’s buttons don’t, and turning the TV off with its switch ‘re-enables’ the digibox to hear the remote even though no other buttons are pressed to switch modes on the remote.

Check your radio manual for specific instructions on doing a full re-scan. Further information on tuning your DAB radio can be found by visiting the Get Digital site or see our DAB tuning guide. Ensure the telescopic/integrated aerial is fully extended.

Why do I lose one radio station in a multiplex?

If all other stations are working ok and you have just lost one station. The problem could be due to a number of reasons, the station may have stopped broadcasting or have moved multiplexes rather than a radio fault. All of the stations in one multiplex should be behaving the same way.